Privacy Policy

1. Data Collection Scope

We may collect the following categories of information:

• Contact details (name, email address, phone number)
• Business information, if voluntarily provided
• Inquiry details submitted via website forms

Data collection occurs only when voluntarily submitted by the user through our contact or inquiry forms.

2. Use of Data

We use collected information for the following operational purposes:

• Respond to inquiries and consultation requests
• Process service requests across all divisions
• Improve internal operational workflows
• Maintain compliance records as required by applicable law

We do not use submitted data for unsolicited marketing communications without explicit consent.

3. Data Sharing

Fleet Parts & Service, Inc. does not sell, rent, or trade personal data to third parties. Limited data sharing may occur with:

• Service providers supporting our operational infrastructure
• Logistics and fulfillment partners in the context of parts procurement
• Financial processors engaged in tax service delivery

All third-party data sharing is governed by applicable confidentiality agreements and limited to what is operationally necessary.

4. Data Protection

We apply reasonable administrative and technical safeguards to protect the integrity and confidentiality of personal data. These measures include access controls, secure data handling procedures, and periodic review of our data protection practices.

While we implement industry-standard protections, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted via the internet.

5. Cookies & Tracking

We may use minimal analytics tools for website performance monitoring. These tools may collect anonymized usage data such as page views, session duration, and general geographic location. No personally identifiable information is collected through standard analytics.

Users may configure their browser settings to decline cookies. This will not impair access to our website content or contact forms.

6. User Rights

Individuals whose data we hold may exercise the following rights:

• Request access to personal data we have collected
• Request correction of inaccurate or outdated information
• Request deletion of personal data, subject to legal retention requirements

To exercise any of these rights, contact us directly using the information provided below. We will respond to valid requests within a reasonable timeframe.